Comparing Chatbots To Mobile Apps

Apps did not supersede websites, similarly chatbots won’t supersede apps. But they will change your behavior… I want to take a look at how chatbots will change our practices and more specifically how other mediums will be impacted. These mediums include not only apps, but also the web. You could argue a chatbot is made up of two elements; A Conversational UI enabled by Conversational AI.

Link: Comparing Chatbots To Mobile Apps
via medium.com

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