Apps did not supersede websites, similarly chatbots won’t supersede apps. But they will change your behavior… I want to take a look at how chatbots will change our practices and more specifically how other mediums will be impacted. These mediums include not only apps, but also the web. You could argue a chatbot is made up of two elements; A Conversational UI enabled by Conversational AI.
Link: Comparing Chatbots To Mobile Apps