Microsoft Previews Power Platform and Dynamics 365 Updates at Microsoft Ignite

Microsoft at its Ignite virtual user conference this week introduced a wide variety of capabilities being added in the latest versions of the Microsoft Power Platform and Dynamics 365. The Dynamics updates include the addition of a first-party voice channel for Dynamics 365 Customer Service, built on Azure Communication Services.

Link: Microsoft Previews Power Platform and Dynamics 365 Updates at Microsoft Ignite
via http://www.destinationcrm.com

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