Cloud computing is what made 2020 survivable, but it was a flustered and rushed switch to WFH for many back in March. Now the definitive backbone of modern business function, we’re able to start shifting attention back to innovation in the cloud. The base tools for unified communications and resources are there, and 2021 looks to be the year the world adapts tech to fit people, rather than the other way around. .
Link: 5 Cloud Phone System Trends for 2021
via http://www.onsip.com