Simplifying Workflows with Microsoft Teams

Another new feature sends notifications to employees and managers so they can stay up to date and take action on their open tickets, assigned tasks, and pending approvals from ServiceNow, directly in Microsoft Teams from any device. We now provide seamless navigation between ServiceNow and Microsoft Teams so that HR and IT service agents can easily reach out to employees and resolve open cases.

Link: Simplifying Workflows with Microsoft Teams
via blogs.servicenow.com

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