Reinventing Customer Service: Oracle Service Cloud & Digital Trifecta

or the consumers of today, customer experience (CX) is the number one priority. Instant gratification is ingrained in the expectations of the customer and is the “latest golden standard” in customer experience. We are experiencing a customer service reformation and digital transformation, together, driven by the customer.

Link: Reinventing Customer Service: Oracle Service Cloud & Digital Trifecta
via softclouds.com

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