79% of customers want to use live chat because it offers instant support. That’s why you should add live chat to your BigCommerce right now! Live chat is an online communication tool that facilitates the conversation between you and your website visitors. With a live chat widget on your BigCommerce store, you can chat with potential customers in real-time, provide a better customer service experience, and improve your chat agents’ productivity.
Link: 9 Best Live Chat Apps For BigCommerce (Free And Paid Apps)