What’s New in Microsoft Teams | February and March 2021

Calling Voice-enabled channels Voice-enabled channels allow connecting a call queue to a channel in Microsoft Teams. Users can collaborate and share information within the channel while taking calls in the queue. This feature is ideal for scenarios such an IT help desk or HR hotline. IT admins can quickly connect call queues to specific channels, and team owners can manage the settings.

Link: What’s New in Microsoft Teams | February and March 2021
via techcommunity.microsoft.com

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s