Mobile, smartphones and hindsight

Michael Mace wrote a great piece just at the point of collapse for Blackberry, looking into the problem of lagging indicators. The headline metrics tend to be the last ones to start slowing down, and that tends to happen only when it’s too late. So it can look as though you’re doing fine and that…

Link: Mobile, smartphones and hindsight
via http://www.ben-evans.com

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