To gain insight into users’ experiences with your app or website, include a designated space for users to leave feedback on accessibility. You should also provide several ways to contact a representative, including a phone number, chat feature, and email address. It’s important that this part of your website or app is easy to use for individuals with accessibility needs.
Link: It’s time to make websites and apps more accessible. Here are 8 steps to take
via http://www.fastcompany.com
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