Think Agile: Moving Your Contact Center to the Cloud

By now, we all know the benefits of migrating applications to the cloud: cost savings, faster deployments, scalability, flexibility and rapid access to channels and innovation. But what I’ve seen time and again is that the perceived pain of that migration is enough to stop organizations from trying.

Link: Think Agile: Moving Your Contact Center to the Cloud
via http://www.genesys.com

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