Why Financial Services Firms are Championing Natural Language Processing

In business, when a trend is forecast to grow by more than 3000% and generate cost savings of $7.3 billion globally over a five-year period, it gets noticed. Those numbers represent the projected growth of chatbot interactions among banking customers between 2019 to 2023 and the cost savings from…

Link: Why Financial Services Firms are Championing Natural Language Processing
via http://www.cio.com

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