The author, Tarsus On Demand’s Inayeth Govender
Maya Angelou famously said that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. The same principle applies to B2B customers and companies — customers may not remember the…
Link: The 5 secrets of customer experience in the cloud era
via techcentral.co.za
Techie.Buzz 