Microsoft unveils Digital Contact Center platform

What do you get if you add Nuance to Teams, Azure, Dynamics and Power Platform?
Image: dvoevnore/Adobe Stock
One of the bigger announcements at this year’s Microsoft Inspire event was the launch announcement of its Digital Contact Center Platform. Intended to be a cross-channel contact…

Link: Microsoft unveils Digital Contact Center platform
via http://www.techrepublic.com

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